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Roundel Motor Werks

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,554 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
3.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

RMW is the Ultimate Dealership Alternative for the service of BMW, Mini and other Fine Foreign Vehicles. RMW is the Ultimate Dealership Alternative for the service of BMW, Mini and other Fine Foreign Vehicles.

Categories
European Auto Repair, Import Auto Repair, Repair Shop
Contact
(774) 269-0950

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8 Victory Dr Sandwich Sandwich, MA 02563
Roundel Motor Werks' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,554 Reviews)

KS
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Kenneth S.
East Sandwich, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Repair of my windshield washer mechanism
Very fast and efficient.

JB
Jeffrey B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Excellent service, timely completion and fair pricing
I have already recommended their service to other Mini owners
Patrick M., Owner from Roundel Motor Werks responded on 02/17/2025 04:59 AM

We appreciate you taking the time to leave us a 5-Star rating! We promise to continue to provide 5-Star service. Thank you for sending other Mini enthusiast to our shop. 


KC
Kris C.
Marstons Mills, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Knowledgeable
I was having problems with a sticky clutch, they diagnosed it quickly and solved my problems.
Many thanks Rich and team!
Patrick M., Owner from Roundel Motor Werks responded on 02/07/2025 04:39 AM

Thank you for leaving us a 5-Star review. We look forward to seeing you for your next scheduled maintenance. 


TT
Terry T.
Yarmouth Port, MA
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
9
Nice clean and organized shop, Advisers are friendly and courteous.
I went in for a key replacement. Everything was great except that Mercedes sent then the wrong key they tried to make it work but they were unable and had to send it back to Mercedes for the correct key.
Patrick M., Owner from Roundel Motor Werks responded on 02/05/2025 05:05 AM

Thank you for taking the time out to leave us a 5 star rating. I am glad we were able to troubleshoot the issue in a timely manner! 


Verified Customer
Centerville, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Absolute Best for our loved Foreign Cars
We’ve been happy and satisfied customers for about 15 + years with various cars over those years —would not trust anyone else !
Patrick M., Owner from Roundel Motor Werks responded on 02/05/2025 05:00 AM

Thank you for the 5-Star rating! We value you as not only a client but a part of the Roundel family thank you for all the years of loyalty. 


TM
Tierney M.
Buzzards Bay, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Great service!
Great customer service! Quick to get an estimate, and accommodating schedule! Emma even tried to assist me with Bluetooth problems.
Patrick M., Owner from Roundel Motor Werks responded on 01/27/2025 04:43 AM

Thank you Margret for taking the time to leave this review and give Roundel Motor Werks and a 5-Star rating!!! Emma is still trying to get the answer to your Bluetooth issues. We hope to see you again for you next scheduled maintenance on your BMW. 


Verified Customer
Sandwich, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Excellent Service
Roundel provides excellent service. They are accommodting and mindful of your time and budget. Always a pleasure to deal with the professio also at this shop!

LH
Lauren H.
Sandwich, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Another good experience- thank you, Roundel Motor Werks!
Timely, reliably high-quality customer and mechanical service. Thanks again.
Patrick M., Owner from Roundel Motor Werks responded on 01/09/2025 05:33 AM

Thank you so much for the great review we appreciate having you and your family as clients. 


BN
Bob N.
Sandwich, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Happy customer
Excellent service and friendly folks at Roundel. They save you money too! Switched my business from the dealerships I was using.
Patrick M., Owner from Roundel Motor Werks responded on 01/08/2025 05:30 AM

Thank you Bob for taking the time to write this review and for the 5-Star rating we are grateful to have you as a client.


MG
Marie G.
Pocasset, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
A service
Performed an a service on my Mercedes. Excellent service and price.
Patrick M., Owner from Roundel Motor Werks responded on 01/02/2025 01:01 PM

Thank you for taking the time to leave us a 5-star rating. We appreciate you choosing Roundel for your automotive needs. 


Verified Customer
North Falmouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Excellent
Responsive and honest!
Patrick M., Owner from Roundel Motor Werks responded on 01/02/2025 01:02 PM

We appreciate the 5-Star rating and will continue to provide you with 5-Star service. Thank you!


TW
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Theresa W.
Sagamore, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Thank You for great Service
Thank you for taking great care of my car. I really appreciate all that you do for me.
Patrick M., Owner from Roundel Motor Werks responded on 01/02/2025 01:03 PM

Thank you for trusting Roundel with your automotive needs we appreciate you choosing to business with us.


Verified Customer
Mashpee, MA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/28/2024
verified customerVerified Customer
8
Solid work as aways
These guys always do a great job and I trust these guys more than the dealership. My past experience was poor communication about what they were doing and when they would be complete. This time communication was spot on and the overall service level went up by a factor of 10. I’m glad I gave them another chance. Highly recommend
Patrick M., Owner from Roundel Motor Werks responded on 01/02/2025 01:05 PM

Thank you for giving us another chance and we are pleased to hear we have redeemed ourselves. We are always trying to improve and we appreciate your constructive feed back. 


EG
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Emma G.
Marstons Mills, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
Trust the professionals
Very pleased with my service at Roundel 10/10 would recommend.

DM
Duncan M.
Brewster, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Service
Good service and very knowledgeable personnel
Patrick M., Owner from Roundel Motor Werks responded on 12/23/2024 05:48 AM

Thank you Duncan we really apperciate you letting us take care of your SAAB. 

Patrick M., Owner from Roundel Motor Werks responded on 12/23/2024 05:49 AM

appreciate* sorry about the typo 

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