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Ruby Isle Auto

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,489 Reviews)
71
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
71
Net Promoter Score ®

Business Details

About

"Yes—we can do that!" Ruby Isle Auto Tire & Service is home to automotive service technicians and mechanics who will keep your vehicle running at its best. See us for tires and automotive repairs. From start to finish, your vehicle is in excellent hands.

Contact Ruby Isle Auto Tire & Service to request an appointment or stop by during
"Yes—we can do that!" Ruby Isle Auto Tire & Service is home to automotive service technicians and mechanics who will keep your vehicle running at its best. See us for tires and automotive repairs. From start to finish, your vehicle is in excellent hands.

Contact Ruby Isle Auto Tire & Service to request an appointment or stop by during our hours of operation. We look forward to serving you.
...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(414) 438-1900

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:30 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
11137 W Silver Spring Dr Milwaukee, WI 53225
Ruby Isle Auto's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,489 Reviews)

SW
SHIETORIA W.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
It drives great!!!
They were very pleasant they made sure I was satisfied they got my car done in a timely fashion. I would really recommend them again to someone who needs there car fixed. Thank you for helping to stay rolling

TC
Tammy C.
Germantown, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
Category: Service
Tammy said they are honest, the price are good, they do a good job and the prices are fair.
Recommended

MJ
MICHELLE J.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
tire rotation
i loved the fact they didn’t try to push other services on me like other places do. let me know exactly the tread info on my tires and options as to how soon tires will need to be replaced.
i will be back.

thank you

RD
RICHARD D.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Truck repairs
Work was completed in a timely manor and the service explanations were on point and understandably.

MR
Mac R.
Nashotah, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Mac said they always take good care of him.
Recommended

Verified Customer
Milwaukee, WI
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Good mechanics.
Great service, fast and friendly.

Verified Customer
Milwaukee, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/04/2025
verified customerVerified Customer
7
Frustrated and Concerned About Safety
I was having issues with the following:
Suspension / Struts
Rear struts were replaced. Advised to wait until summer for front struts.

Brakes
Advised that my brakes still had much brake pad left on it.

Serpentine Belt
Serpentine belt replaced. I had to return to have it tightened.

When I apply the brakes, the car, steering wheel and front tires shake with rubbing noises. I this happens when I reach speeds of 35 mph or greater. I will make another appointment to get resolve. Mechanic cannot just look at brakes but must drive it at speeds of 35 mph or greater. For now, no freeway driving.

TG
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TOM G.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Fast, great service!
Always excellent service from Ruby Isle. Friendly staff always makes me feel like a VIP. Techs you can trust. My favorite shop for decades! Thanks!

DB
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DENNIS B.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Excellent
It was a big bill, but they threw in a caliper that wasn't quoted and an oil change. Very fair and efficient.

CL
CHARLES L.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Very professional very fast service
Very professional very efficient on time and excellent service

KH
Kenneth H.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
Category: Service
Kenneth said everything went smoothly and they were expecting him.
Recommended

Verified Customer
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Great customer service
Jon is a great business guy!

Verified Customer
Colgate, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great service
I feel like I had great honest service

GS
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George S.
Germantown, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
10
Great experience
I can't say enough about the service I get from Ruby Isle. John and his crew which include his front counter help to his mechanics are top notch. I HIGHLY recommend Ruby Isle for any auto needs. These people are friendly, professional and above all trustworthy!! Please support this family owned local business, you won't be disappointed!!

GS
GEORGE S.
Germantown, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great experience
I went to Ruby Isle without an appointment for problems with my exhaust. The owner John got me into one of his stalls immediately and diagnosed the problem and confirmed it could be fixed while I wait. The service was done very fast and at a great price. I have had vehicles serviced here before and am always impressed with the results. You can tell it is a family owned business that takes pride in their product. They are always friendly and professional and very reasonably priced. It's hard to find great service in today's age but this place goes above and beyond to make you feel welcome and confident that the work will be done correctly. I trust them 100% and would recommend them for any if your auto needs.
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