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Scott's Loveland Auto

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(5 Reviews)
64
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
64
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(970) 541-4404

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
505 E Eisenhower Blvd Loveland, CO 80537

Affiliations

AAA - Approved Auto Repair
ASE
Scott's Loveland Auto's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(5 Reviews)

CC
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Catherine C.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2022
verified customerVerified Customer
9
Good News
Good news!
I have air conditioning for the first time ?
I took my Jeep to Scott’s on a Friday ??‍♀️
I can’t tell you how thankful I was for them to work me in ( on a Friday)!
Jeb wasn’t starting-turned out to be a battery cable problem ? They were honest and up front and it starts every time now??
I asked if they could look at the A/C. I had previously taken my Jeep to 3 other places to fix the A/C and ended up with a new water pump, new compressor and still no A/C….
Scott’s is professional, friendly and knowledgeable about Jeeps!
They sent me photos of their work and communicated to me things I will need to work on in the future.
Thank you Scott’s-Jeb and I are cool now?

Catherine Cooper
Claire K. from Scott's Loveland Auto responded on 06/14/2022 08:16 AM

Wow Catherine! Thank you so much for the fantastic review. With the weather heating up here in Colorado we are so happy that you are now cool when out on the road. Our team looks forward to keeping you and your Jeep safely on the road. Thanks again Catherine! 

The Scott's Auto Family 


RM
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Reese M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
10
Tow was easy and did not have to wait long for pick up.
Experience was great as a whole. Scott's was easy to deal with and friendly staff and environment. Great warranty and very detailed inspections sent to email makes it easy to know the condition of my vehicle.

KB
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kyle B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
10
Excellent
The service at Scott’s is amazing. Everybody there is knowledgeable about the vehicles they are working on. It’s amazing that they have a shuttle and loaner cars available. I don’t know another shop with both options.

MS
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Megan S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
10
Overall outstanding shop!
Scott's is extremely professional, trust worthy, and overall an amazing shop. I'd recommend this shop to all my friends and family. They truly care!

BH
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Brandon H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
10
Professionalism at its finest
Chrissie and Brandon or simply the best fastest most convenient service I’ve ever had in the automotive industry

CB
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Cory B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
10
Excellent service
Excellent service

EA
Elexa A.
Loveland, Colorado
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/09/2021
verified customerVerified Customer
3
Gave me a refund
I was not able to get my car fixed but Chrissy made it right and refuned me all my money since my car was wronfuly diagnosed.

TR
Teshaun R.
Loveland, Colorado
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/04/2021
verified customerVerified Customer
0
Labor charge
I hated the charges for a hose and coolant flush. $257.00 for labor alone. For a $30.00 hose that was easy accessible. They charge $366 total. It’s a suxs.

CM
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Carl M.
Loveland, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
verified customerVerified Customer
10
Excellent service and honest about repairs
I’ve had multiple vehicles serviced here. They have always been honest and about the service required and do not over sell.

JS
JUSTIN S.
Loveland, Colorado
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/01/2021
verified customerVerified Customer
0
Not knowledgeable or trustworthy
Went in for a power steering leak. Was told I needed to replace the pump and rack and pinion. Asked if there was anything else wrong and was told that the front calipers where leaking. I declined the repair for the calipers but did the steering components. After the had the car for almost a week, they said it was done. Went to pick it up and didn’t even get out of the lot. There was a worse then before steering noise. They looked at it and after 3 hours said there was an oring that wasn’t seated but now was fixed. Went to pick it up and the check engine light was on a cruise control light was flashing, which wasn’t there before. They cleared the codes and finally was on my way. There was still some noise from the steering but they said it would go away after 100 miles. After 200 miles the noise was still there. Then I noticed on my bill that they charged me for a power steering flush that no one ever even mentioned. I brought the noise and charge to their attention. They said it was necessary to do the power steering flush. Stated that it helped forced fluid through the system. I stated what is the purpose of the pump but to force fluid through the system? They said that they would credit me for the power steering flush and look at the calipers again. They re-looked at the calipers and realize that they weren’t leaking and that there was no brake issue like I brought up to them. The calipers were quoted out around $700. So between the power steering flush and the calipers be we’re trying to recommend almost an extra thousand dollars worth of repairs that weren’t needed. After replacing the power steering pump two more times the noise was finally gone and it took him another week to get it fixed. They seem like a scam type of company that is trying to take advantage of people that do not know anything about vehicles. They also try to put stuff in your bill that you may not notice in hopes that you won’t.

CH
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Chuck H.
Loveland, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2021
verified customerVerified Customer
10
Quality service, Done right
Scott’s does quality work, honest and reliable. It’s great to have a trustworthy shop.

ML
mike l.
Loveland, Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
verified customerVerified Customer
10
My New Service Provider in the Denver Area
The team lived up to their outstanding reviews. Great work, done on time and at a lower than quoted price.

EA
Elexa A.
Loveland, Colorado
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/11/2021
verified customerVerified Customer
0
My car is running the same
The first time I took my car in was told it was a 60 diagnostic ended up being over 100 was also told to drop it off at 8am an it would be done by 330 they then tried to keep it over night I expressed how I had to take off work for this I ended up getting it back including a list of things needed fixed. So slowly started getting repairs done. Went in yesterday to get one of the two things I had left to fix and was told the major thing I was getting fixed wouldn't have been the reason my car was dying when I was told originally it was so I got it taken car of well today I am having the same issues with my car I was also given a new list of repairs when my car was still doing the same thing I feel I just gave scotts $900 of money I really did not have I am a struggling single mother who is barley keeping up I thought it was an honest auto shop by all the reviews it had but I have not experienced any of that I am extremely at a loss after this.

MS
Michael S.
Severance, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customerVerified Customer
10
Great pricing, best warranty in town.
Great customer service, repairs done right and on time.

KP
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Keylee P.
Fort Collins, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
verified customerVerified Customer
9
Wonderful place to take your car if you need something done!
Scott's was super great! Chrissie is the best, she helped me understand what was wrong with my car and what needed to be done, along with updates on how it was doing. They also help with transportation if you need it while they work on your car. I was at first upset there was no tiresplus close by but the service I was given at Scott's made it well worth it that I actually like it a lot better and will definitely be back for all my cars needs!

Displaying Review 1 - 15 of 24 in total
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