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SureCritic / Body Shop / Southern Auto Body
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Southern Auto Body

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4 Reviews)
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

We are a family owned and operated collision center and have served the Fredericksburg area for 25 years. We are a family owned and operated collision center and have served the Fredericksburg area for 25 years.

Categories
Body Shop, Collision Repair, Towing Service
Contact
(540) 898-1808
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
10881 Houser drive Fredericksburg, VA 22408
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Southern Auto Body 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4 Reviews)
Write a Review
Recent Reviews
RS
Richard S.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2016
verified customerVerified Customer
Category: Collision
Richard said they did a great job. They didn't give him a set time the vehicle would be ready. His brother-law is the one who worked on his vehicle.
Recommended
MC
Mac C.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2016
verified customerVerified Customer
Category: Collision
Spoke with Darlene. She said they are great and very nice people.
Recommended
HM
Hans M.
Virginia
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2016
verified customerVerified Customer
Category: Collision
Hans said the satisfaction with the overall experience is due to the quality of the repair, the timeliness, and thoroughness of completing the estimate, including the way the facility takes care of it's customers.
Recommended
JG
Janet G.
Virginia
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/03/2016
verified customerVerified Customer
Category: Collision
Janet said this business does excellent work, but every time she would call about her vehicle, they would tell her different dates, and different reasons the vehicle was not done. There was no promise date on her vehicle, but she was told it was taking so long, due to a parts delay. She was not kept updated until the end of the visit, and the gentlemen that prepared her estimate did not give an accurate estimate.
Recommended
DS
David S.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2016
verified customerVerified Customer
Category: Collision
Spoke with Sherry. She said this business did well, they had her vehicle returned to her when they said they would, and the outcome of the repairs looked good. Her estimator, Julia does a good job.
Recommended
HL
Hung L.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2016
verified customerVerified Customer
Category: Collision
Hung said the business was good and they fixed his vehicle.
Recommended
TM
Troy M.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2016
verified customerVerified Customer
Category: Collision
Troy said this business did really good work and they waited for the parts to come in for his vehicle before he even dropped it off so he did not have to wait. His vehicle was a day late because he dropped it off a day late and there was nothing for him to be kept informed about during the repair.
Recommended
TA
Thomas A.
Virginia
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2016
verified customerVerified Customer
Category: Collision
Spoke with Patricia. She said this business did very good work, but the repair process was very drawn out, her vehicle was a month and a half late due to them continuously finding additional damage.
Recommended
JC
Jeffrey C.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2016
verified customerVerified Customer
Category: Collision
Jeffrey said this business does a really good job, and they take care of him. He mentioned Alan, who was very helpful during his experience. It was excellent.
Recommended
AE
Anthony E.
Virginia
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2016
verified customerVerified Customer
Category: Collision
Spoke with Christina. She said the business had great customer service and they did a good job. They did not get started working on her vehicle until after 2 months of her vehicle being there. She was unsure why they did not start on her vehicle sooner, but they apologized and she was happy.
Recommended
WJ
Winnie J.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2016
verified customerVerified Customer
Category: Collision
Winnie said she received excellent service at this business, was very happy, and she was definitely satisfied with they way the employees treated her. She has received service from them before and was very happy with them.
Recommended
MC
Matthew C.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2016
verified customerVerified Customer
Category: Collision
Matthew said everything went smoothly and he has no complaints. He is unsure if he was kept adequately informed because this business told him when the vehicle would be done but did not tell him when they started the repair.
Recommended
TO
Thomas O.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2016
verified customerVerified Customer
Category: Collision
Thomas said this business always does the best job.
Recommended
MV
Marie V.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2016
verified customerVerified Customer
Category: Collision
Marie said the business provided good service.
Recommended
HK
Henry K.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2016
verified customerVerified Customer
Category: Collision
Henry said this business did a good job on the repair of his vehicle. The repair was completed much faster than he anticipated. He would recommend this business and already has to everyone he knows.
Recommended
Displaying Review 1 - 15 of 2138 in total
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