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The Auto Hospital

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(269 Reviews)
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Score Details

5 stars
89%
4 stars
7%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average

Business Details

About

WE SPECIALIZE IN PERSONALIZED, HONEST, CUT-TO-THE-CHASE CAR SERVICE THAT WILL HELP YOU GET BACK ON THE ROAD IN NO TIME.

WE ARE CAR EXPERTS THAT CAN DO IT ALL FROM SERVICE, TO REPAIR, SCHEDULED MAINTENANCE, NO JOB IS TOO BIG OR TOO SMALL FOR US. FROM BRAKES, TO MUFFLERS, TO EXHAUSTS, WE CAN FIX YOUR AUTO PROBLEMS IN A TRUSTWORTHY, WE SPECIALIZE IN PERSONALIZED, HONEST, CUT-TO-THE-CHASE CAR SERVICE THAT WILL HELP YOU GET BACK ON THE ROAD IN NO TIME.

WE ARE CAR EXPERTS THAT CAN DO IT ALL FROM SERVICE, TO REPAIR, SCHEDULED MAINTENANCE, NO JOB IS TOO BIG OR TOO SMALL FOR US. FROM BRAKES, TO MUFFLERS, TO EXHAUSTS, WE CAN FIX YOUR AUTO PROBLEMS IN A TRUSTWORTHY, PROFESSIONAL MANNER. ...more

Categories
Auto Repair, Domestic Auto Repair, European Auto Repair
Contact
(775) 827-2444
Open
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
890 Gentry Way Reno, NV 89502-4671
Get Directions
The Auto Hospital's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(269 Reviews)
Write a Review

Reviews that include

Recent Reviews
DM
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Dave M.
Reno, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2018
Older Truck needing Repair
You take very good care of our vehicles with a reasonable price in mind. We always appreciate the work on our vehicles. We will be using you until the day we leave Reno and we highly recommend you to others.
Recommended
RE
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ROSE E.
Reno, NV
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2017
verified customerVerified Customer
Wonderful service
I absolutely LOVE The Auto Hospital. They are quick, thorough and honest. I refuse to go anywhere else.
Recommended
BN
Branden N.
Sparks, NV
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2017
verified customerVerified Customer
Category: Service
Branden said every time he goes to this business, they do what they say they are going to do and they finish in a timely fashion. They charge a fair price. He also noted that they are both hardworking and honest.
Recommended
RT
Richard T.
Sparks, NV
Ford Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2017
verified customerVerified Customer
Category: Service
Spoke with Cheryl. She said the business was good.
Recommended
WD
Wilma D.
Reno, NV
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2017
verified customerVerified Customer
Category: Service
Wilma said she's always been happy with the 10 years of good service. The employees are honest, they know what they are doing and they do not take advantage of their customers.
Recommended
JS
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JULIA S.
Reno, NV
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2017
verified customerVerified Customer
My crazy "X"terra
I have been driving my crazy Xterra for several weeks with check engine light on. I had even replaced a few sensors myself because I couldn't afford to take it to a professional. I just didn't know who I could trust that would be honest and not charge me for work I didn't need. Although my crazy car has few more minor, one major issue, Troy (and his crew) were friendly, honest, and most important, noncritical of my attempts to resolve some parts on my own! I am confident I will call on The Auto Hospital for the rest of my crazy X (Xterra) repairs. I left this shop with a purring vehicle instead of the rough running, gas sucking, sick "X" I dropped off the day before. My car showed no signs or evidence that mechanics were in and out and under the hood and that means they're also considerate not to leave greasy feet or hand prints all over. Another score for those guys!
Thank you team, at the Auto Hospital! Until next visit ... Julie S
Recommended
DH
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DANI, PATRICK H.
Reno, NV
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2017
verified customerVerified Customer
Old School Service
Ever since we found this shop, my wife and won't take our vehicles anywhere else. Anything we can't do ourselves, Troy, Steve and their team are great at explaining what they recommend and why. Pricing is always reasonable, far cheaper than a dealer. Best part is you never have to call them to find out what's going on- they make it a point to contact you. Sad but that kind of service is going out of style.
Recommended
KB
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KAREN B.
Sparks, NV
Chevrolet Silverado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2017
verified customerVerified Customer
Awesome and Trustworthy Mechanic!
These guys really take care of you and your car! They talk you through what they will be working on, how much the parts will be and how much the labor will be and explain why. Our truck runs amazing when we leave there and it's over 13 years old. Love This Place! By the by, do not let the location throw you off (which it almost did for me, though it might not matter to others) they are professional, quick, fair in pricing and have superior knowledge!
Recommended
RW
Richard W.
Sparks, NV
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
verified customerVerified Customer
Category: Service
Richard said they did a very good job.
Recommended
JM
James M.
Sparks, NV
Chevrolet Silverado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
verified customerVerified Customer
Category: Service
James said his vehicle is running better.
Recommended
RB
Russell B.
Sparks, NV
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
verified customerVerified Customer
Category: Service
Russell said there were no problems. He was quickly in and out. Everything was fine and they were very helpful.
Recommended
JH
Jason H.
Reno, NV
Dodge Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
verified customerVerified Customer
Category: Service
Jason said he likes this business. Everyone he talked to was cool and awesome and the price was reasonable. He will take his vehicle back there if it needs anything else. The guy with the glasses--maybe it was the head mechanic or manager--was really, really nice. The other two staff members who spoke with him and gave him estimates were really professional. They explained every little thing that needed to happen.
Recommended
BM
Brian M.
Flagstaff, AZ
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
verified customerVerified Customer
Category: Service
Brian said his overall experience was good.
Recommended
TB
Thelma B.
Reno, NV
Ford Thunderbird
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2017
verified customerVerified Customer
Category: Service
Thelma said she loves working with Troy, who does a great job.
Recommended
RM
Ray M.
Sparks, NV
GMC Sierra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2017
verified customerVerified Customer
Category: Service
Ray said this business is the best, and he will not go anywhere else. He said the guys at this business are incredible.
Recommended
Troy Z., President from The Auto Hospital responded on 05/31/2017 10:49 AM

Thanks Ray, hope the construction buiz is going good, have a great summer and were here if you need us.

TROY ZIMMERMAN
Displaying Review 1 - 15 of 269 in total
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