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Turner's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(623 Reviews)
91
Write a Review
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Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Turner’s Auto Service, a friendly, family-owned auto repair shop, has proudly served Richmond and the surrounding areas since 2019. As an ASE and ASE-A/C certified general maintenance and repair shop, having all your automotive needs met under one roof does not get easier than this. Whether you need a routine service, such as an oil or Turner’s Auto Service, a friendly, family-owned auto repair shop, has proudly served Richmond and the surrounding areas since 2019. As an ASE and ASE-A/C certified general maintenance and repair shop, having all your automotive needs met under one roof does not get easier than this. Whether you need a routine service, such as an oil or filter change, having your winter and summer tires swapped, an alignment, your tires rotated, or your fluids topped off, or you are coming in for a repair service, such as having your brake pads or battery replaced, Turner’s Auto Service in Richmond has you covered. ...more

Categories
Car Maintenance, Auto Repair, Transmission Repair
Contact
(804) 658-1422
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3308 N Arthur Ashe Blvd Richmond, VA 23230
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Turner's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(623 Reviews)
Write a Review
Recent Reviews
KR
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KRISTIN R.
Richmond, VA
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Service review
Efficient and painless
JR
JAMES R.
Quinton, VA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Fast and reliable work
Fast and reliable work, competitive pricing.
TD
TONY D.
Ashland, VA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Trustworthy automotive care
I get what I ask for. I don’t get an additional 25 things I need to do to keep my auto running. I trust when something is brought to my attention it truly needs to be done.
RW
RICHARD W.
Richmond, VA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
2016 Subaru
Efficient and quality as always! A pleasure to deal with!
TA
TERRY A.
Richmond, VA
Pontiac Firebird
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Reliable, Honest, and Knowledgeable
Having a 30-year-old Trans Am presents many challenges. Although my car has very low mileage for its age, that doesn't mean the various parts always hold up after 30 years. That's where Turner Auto comes in. They have repaired and replaced various components over the last couple of years and I have always been very happy with the results. The latest repairs needed were the replacement of the various suspension control arms and related parts. My current Trans Am is my third so I know how they are supposed to handle. Within a few miles of driving after I picked it up, it drove like a new car. It is much more responsive and I feel safer in it. I will never go anywhere else for my future car needs.
AR
AL R.
Jeep Grand Wagoneer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Appraiser on old 1989 Jeep Wagoneer
I can’t say enough about Austin and Dave. I spoke to them over the phone explaining to them that I was flying to Richmond only to view this classic vehicle. The appraisal was excellently priced. They saw me right away, even though I had a tight schedule and they made everything work. Their appraiser made us feel confident and we ended up purchasing the vehicle. It’s a shame. We don’t have shops like that back home.
Verified Customer
Richmond, VA
Chrysler Sebring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
8
Great service!! Easy to work with.
Great service, easy to work with.
TH
TAMMY H.
Richmond, VA
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Quick and painless oil change
I called at the last minute to see if I could get an oil change for my 14 passenger bus and Turner was able to fit me in, do it diligently, and a communicate quickly when it was done I sure appreciate them and will have my buses maintenanced there again!
JB
JOSEPH B.
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Tire change
Fast and good communication
CW
CHARLES W.
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
In and out
Had to get my grandson back to another state. I gave the team my departure time and wow they over delivered by the time and savings. All I can say is Good Business 😁
KH
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KELSEY H.
Richmond, VA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
quick and polite service
i always come here and everyone is always quick, professional, and kind.
CT
CHUCK T.
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Car Inspected
Turner’s inspected my mom’s car and changed the oil in a timely manner
JB
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JIM B.
Richmond, VA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
9
Reliable service
Prompt and quality service with reasonable prices.
Verified Customer
Richmond, VA
Mitsubishi Eclipse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
A Crazy Morning
I had to have my car towed there because my tire had completely blown out. So as the tow company is unloading my car it bumps another. The staff were completely level headed and respectful by letting the police come to figure out the situation. During this process I was still able to communicate to get my car registered with a calm energy. Once everything settles down, I sit and I wait with my car, they talked me through every plan they had for my car to keep me in the loop. All in all everyone on staff were incredibly nice and did what they could to make sure my car was taken care of. I will be going back if my car has any trouble.
JF
JUDY F.
Glen Allen, VA
smart fortwo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Repaired my AC, Brakes and rotors, and control arm for front
Friendly knowledgeable service, I am a repeat customer.
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