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Varna Auto Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,372 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Our auto technicians at Varna Auto Service Inc use state-of-the-art tools, equipment, and training to keep up with today's most complicated vehicle management systems. From brakes to batteries, filters to fluids, routine preventative maintenance to complex full vehicle repairs and service we have you covered. Our auto technicians at Varna Auto Service Inc use state-of-the-art tools, equipment, and training to keep up with today's most complicated vehicle management systems. From brakes to batteries, filters to fluids, routine preventative maintenance to complex full vehicle repairs and service we have you covered.

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(607) 273-3776

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
933 Dryden Rd Ithaca, NY 14850-2914
Varna Auto Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,372 Reviews)

CG
CAROL G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Trustworthy and efficient
A friend recommended Varna Auto to me a few years ago, and I’ve never looked back! The staff is hard working and respectful. I always feel like they want to get my car back to me in the best condition possible and as soon as possible, whether for a routine oil change or another issue (I’ve had to get the breaks replaced once and do a few other touch-ups on my 15-year-old car). Prices are very fair. It’s a different experience than some other auto shops, in which I’ve sometimes felt disrespected or even wondered if I’m being fleeced. It’s like finding the right primary care doctor—you want a good bedside manner and diagnostic ability. Varna Auto has both!

GC
George C.
Vestal, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
George said the service was good, quick service and good price.
Recommended

DG
DEREK G.
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Excellent!
Excellent

Verified Customer
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
April 2025 service
We have a longstanding relationship with Varna auto service and we are grateful for its work to keep our 12 year old 100,000 mile Honda SUV in great condition year after year. Easy appointments fast service excellent work and the nicest owners and staff all contribute to a very positive experience

Verified Customer
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Friendly service. Also, skilled. Reasonable price.
Friendly and skilled service. Price is reasonable.

Verified Customer
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Mr. Chen is the best!!
I highly recommend!

OD
OVIE D.
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
8
Excellent and professional service!
Oil change and replace winter tires with all weather tires.

AH
Ann H.
Brooktondale, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Spoke with Joe. He said they were very efficient and they told him exactly what they were going to do. They did that quickly and there were no surprises in terms of cost. They had good service with no surprises, which was good, they were good people.
Recommended

MB
MARK B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Quick service
Did not have an appointment, but many thanks that they handled my emergency car repair

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Convenient and Quality
Dropoff and pickup were convenient. I appreciated the phone explanations of what was wrong with my car. It runs much better now. I especially appreciate how they're conveniently located right next to a bus stop.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
9
Great, organized service
Went in to try this as a new shop. Very pleased. Wanted a simple exhaust fix. Was offered two quotes with a good explanation of the positive and negative. Also offered two quotes on options for tires (without them being pushy). My work was done well in just a few hours. Very satisfied and I will return.

LG
LYNN G.
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Car inspection and oil change
My experience with varna auto is always professional, trustworthy and timely.

RB
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richard b.
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Quick repair done well
Got my car in quickly and work was done professionally and car was back on the road in fast time

CT
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CHUCK T.
Ithaca, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Excellent
Super thorough and quick to respond and get job done sooner than expected. Always friendly and gracious

KP
KYLIE P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Quick, Reliable Inspection
I called this morning and they got my car in and service within a couple of hours. All for a reasonable price, highly recommend!
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