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Vick's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(594 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

We are a full service automotive repair business, honest & dependable. We are ASE Certified and are accredited with BBB. We are a full service automotive repair business, honest & dependable. We are ASE Certified and are accredited with BBB.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(256) 764-2272

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4545 Hwy 157 Florence, AL 35633-1113
Vick's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(594 Reviews)

Verified Customer
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
8
They Got The Job Done
Vick’s took care of what work needed to be done to my vehicle and even took some off the already high total due to some unforeseen circumstances. Nice people and they get the job done.
The Team at V. from Vick's Automotive responded on 04/25/2025 05:13 AM

Thanks for the review!


JH
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JIM H.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Excellent service.
Thorough evaluation of vehicle and appropriate suggestions made.
For keeping my car running smoothly.
The Team at V. from Vick's Automotive responded on 04/24/2025 12:52 PM

Thanks for the review!!


DW
Donnie W.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
Category: Service
Donnie said he has been good to him and he keeps his older vehicles going.
Recommended
The Team at V. from Vick's Automotive responded on 04/24/2025 12:51 PM

Thanks for the review!!


DP
DONALD P.
Collinwood, TN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/22/2025
verified customerVerified Customer
9
Lexus
I had a very good experience with Vicki's Automotive. My car had an engine warning light (coil problem) and a brake warning light (pad problem). Everything was fixed in one day at the shop. I highly recommend this shop for non-American cars.
The Team at V. from Vick's Automotive responded on 04/23/2025 05:23 AM

Thanks for the review!!


CE
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CURTIS E.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
9
Very efficient and on time.
Very efficient and on time.
The Team at V. from Vick's Automotive responded on 04/22/2025 05:28 AM

Thanks for the review!!


SM
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SILAS M.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great Honest folks!
Honest and Respectable small family business! 10/10!
The Team at V. from Vick's Automotive responded on 04/21/2025 05:34 AM

Thanks for the review!!


BS
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BRYAN S.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Honest, Reliable and Honest
The guys at Vics is always on time, reliable in their services rendered and honest about the service that is due on your vehicle. They are not pushy and do not oversell. They will always have my business.
The Team at V. from Vick's Automotive responded on 04/17/2025 09:09 AM

Thanks for the review!


AK
ALAN K.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great business
I trust them with my car. They do great job and always let you know what they find before they proceed. I wouldn't go any where else.
The Team at V. from Vick's Automotive responded on 04/16/2025 02:29 PM

Thanks for the review!


SM
STEPHANIE M.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Excellent service. Impeccably clean and organized shop.
Excellent service. Impeccably clean and organized shop.
The Team at V. from Vick's Automotive responded on 04/16/2025 05:48 AM

Thanks for the review!


DC
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DAVID C.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
with real expertise.
Always great experience with real expertise. Honest
The Team at V. from Vick's Automotive responded on 04/16/2025 05:48 AM

Thanks for the review!


JH
JASON H.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Old disabled. Vicks is great
Great work Great price. Very professional
The Team at V. from Vick's Automotive responded on 04/14/2025 11:15 AM

Thanks for the review!


PR
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PRECILLA R.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Spring Inspection
The mechanics are friendly, the service is great, and affordable.
The Team at V. from Vick's Automotive responded on 04/14/2025 08:37 AM

Thanks for the review!


LW
Larry W.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Larry said the service was good.
Recommended
The Team at V. from Vick's Automotive responded on 04/11/2025 08:20 AM

Thanks for the review!


MS
MIKE S.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
9
Quick, fair and professional service
Vicks’ shop got to my vehicle quickly, gave me a call to inform me of what I needed and an estimated price. It was completed with and ready to be picked up with in the estimated time frame. It is nice to have a good family business in my area.
The Team at V. from Vick's Automotive responded on 04/09/2025 05:37 AM

Thanks for the review!!


DF
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DIANNE F.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Very satisfied with Vick’s Automotive
Jeff gave me an estimate for a water Pump, thermostat and rear brake pads and I feel the estimate was fair. They also did an oil change. I am very pleased with the work that was done on my van
The Team at V. from Vick's Automotive responded on 04/07/2025 05:31 AM

Thanks for the review!

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