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Willy Herold Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,199 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

As a full service dealership serving Columbus, Auburn, Opelika, Phenix City, Fort Benning, Buena Vista, Smiths Station, LaGrange, Tuskegee, Union Springs and surrounding areas. Our staff is here to assist in your next used car, truck or SUV purchase as well as your service, maintenance, and body repair needs. As a full service dealership serving Columbus, Auburn, Opelika, Phenix City, Fort Benning, Buena Vista, Smiths Station, LaGrange, Tuskegee, Union Springs and surrounding areas. Our staff is here to assist in your next used car, truck or SUV purchase as well as your service, maintenance, and body repair needs.

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(706) 569-9896
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4320 Warm Springs Road Columbus, GA 31909-5481
Get Directions
Willy Herold Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,199 Reviews)
Write a Review
Recent Reviews
Verified Customer
Hamilton, GA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Awesome people
The best shop in town
MR
Mark R.
Phenix City, AL
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Brakes
In and out in a fair amount of time. Relaxed and just waited for my car to get finished.
BW
Butch W.
Georgia
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
Category: Service
Butch said they are very personable and he plans on going there from here on out.
Recommended
KH
Kamyra H.
Columbus, GA
Volkswagen Jetta Sedan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Kamyra said they're really good. They are always nice and help her whenever she needs them.
Recommended
ER
gravatar
Ethelyn R.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
They are the BEST!
I have been going to Herold for years. They are the best and I won’t go anywhere else.
JB
John B.
Georgia
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
John said they're great. They do a good job, did what they said, were on time, and it works.
Recommended
Verified Customer
Columbus, GA
Chevrolet Sonic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
My visit to Willy Herold was great!
I don’t know where to begin? As a customer, l have used that facility several times. Every time I have been extremely impressed. As a matter of fact, l bought a vehicle from them!
CK
Corcelious K.
Georgia
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Corcelious said they did excellent work.
Recommended
DW
gravatar
Daniel W.
Fortson, GA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Quick and easy oil change and inspection.
I trust these guys, wouldn’t be coming back after all these years if I didn’t
CM
gravatar
CHARLES M.
Ellerslie, GA
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Excellent service like family!!!
Well, once again won’t expectations were exceed! Thank you for raking care of the whole Mitchell family!
CH
Cindy H.
Columbus, GA
Lexus NX 200t
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Car Service
Great customer service with dependable, competent and sincere technicians. I highly recommend this shop.
AM
Alex M.
Georgia
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Alex said he doesn't have any complaints about the people or prices. He said it's hard to find people who are normal and down-to-earth at this type of business.
Recommended
DW
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Daniel W.
Fortson, GA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Oil change and inspection
These guys are awesome and catch all the little things I want to know about my truck
PR
Patricha R.
Georgia
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Patricha stated they had great knowledge, they were kind.
Recommended
CS
gravatar
CHRYSTAL S.
Columbus, GA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Customer
Courteous staff. Wait time very short
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