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Absolute Auto Center, Inc.

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,283 Reviews)
96
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Absolute Auto Center is your best alternative to the new-car dealer when looking for a premium-quality used Honda or Acura automobile. Since 1983 we have provided our customers with not only the best pre-owned selections of these brands, but also the most personal buying experience. Read our reviews below and see what our customers share Absolute Auto Center is your best alternative to the new-car dealer when looking for a premium-quality used Honda or Acura automobile. Since 1983 we have provided our customers with not only the best pre-owned selections of these brands, but also the most personal buying experience. Read our reviews below and see what our customers share about us!
Our service department staff has over 75 combined years of experience. We provide timely diagnosis and repair when problems arise with your Honda or Acura vehicle. Depending on the nature of the service or repair, maintenance costs on average may save you about 20% less than at a franchised dealership. We do not compromise on the quality of the parts and craftsmanship, so be confident that your vehicle will be serviced with pride at a family-owned and operated facility. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(860) 828-6958
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 12:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2326 Berlin Turnpike Berlin, CT 06037
Get Directions
Absolute Auto Center, Inc.'s Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,283 Reviews)
Write a Review
Recent Reviews
RH
ROSLYN H.
New Haven, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Helpful staff. Fair rates
I've been coming for yrs to purchase and service cars.
I appreciate all your helpful and friendly staff.
ZG
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ZEKE G.
CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
8
Service to my Honda-CRV
The services provided were absolutely amazing and also professional. I appreciate the car service that I have received for my vehicle. Your staff was very helpful and helped me throughout the service period and also updated me with the status of the service. The staff was very polite.

I would definitely recommend your services to everyone to get the car service done.
Tucker S. from Absolute Auto Center, Inc. responded on 04/04/2025 04:35 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

CM
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Ceba M.
Kensington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
9
Tucker
Fantastic & personal service.
Tucker S. from Absolute Auto Center, Inc. responded on 04/03/2025 04:44 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

BC
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BETH C.
Wallingford, CT
Honda Accord Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
I trust this friendly business 😊
Purchased my third car from Carl in January. Loyal customer, always get top notch service from dedicated long-term staff.😊
Tucker S. from Absolute Auto Center, Inc. responded on 04/03/2025 04:44 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

BV
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Bill V.
Plantsville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Absolute Auto always provides excellent service and only makes recommendations for essential services. They are consistently prompt and thorough when providing service.
Great long term business that has earned an excellent reputation.
Tucker S. from Absolute Auto Center, Inc. responded on 04/03/2025 04:44 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

DG
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DIANA G.
CT
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Excellent Service Always
Tucker is excellent at his job. He got me in and out quickly. His staff is top notch. I always recommend this business to anyone who asks. Tyler explained everything that was done and walked me to my car. I don't get that service very often at other places I frequent.
Tucker S. from Absolute Auto Center, Inc. responded on 04/02/2025 09:39 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

LC
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Lou C.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
MDX Service
Another excellent experience with Tucker and his team servicing my 2019 MDX. Tucker is always great communicating with you about the service performed on your vehicle.
Tucker S. from Absolute Auto Center, Inc. responded on 04/02/2025 09:39 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

CC
CHRIS C.
North Branford, CT
Lexus NX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
2020 Lexus NX300 service
Tucker and the service staff did another great service, this time on our 2020 Lexus NX300. Tucker was responsive, gave a loaner car and communicated well. He also brought to my attention items that should be addressed (rear brake pads) and the front pads that could wait a bit. They are straightforward, give you an honest review of items that need attention and don’t try to upsell needless services. Most of all they do quality work. It’s why I feel comfortable bringing our cars to them instead of local dealerships that are closer to us.
Tucker S. from Absolute Auto Center, Inc. responded on 04/02/2025 04:37 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

Verified Customer
CT
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Repair
Always satisfied with the service. Would recommend.
Tucker S. from Absolute Auto Center, Inc. responded on 04/02/2025 04:36 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

CB
CAROL B.
Newington, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Repair
Tucker is always very thorough in his explanations
Tucker S. from Absolute Auto Center, Inc. responded on 04/02/2025 04:36 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

SR
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Scott R.
Newington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
2018 Electrical Issue
Great repair experience after my electrical system went south recently. Was able to bring the car in and have the issue looked at and resolved very quickly even though the repair was difficult. Thank you Tucker!
Tucker S. from Absolute Auto Center, Inc. responded on 03/31/2025 05:01 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

BB
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BRUCE/PATRICIA B.
Cheshire, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great Service!
Car needed a new battery and got a replacement immediately. This saved me from having to leave the car over night.
Tucker S. from Absolute Auto Center, Inc. responded on 03/28/2025 05:00 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

MB
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Marty B.
Kensington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Regular maintenance
We’ve been going to Absolute for years. We’ve bought cars from them and had our cars serviced by them. We like them because they are knowledgeable, friendly and trustworthy.
Tucker S. from Absolute Auto Center, Inc. responded on 03/27/2025 10:20 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

SR
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Scott R.
Newington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
2015 Maintenance
Excellent service as always at Absolute. Keeps me coming back and happy. Tough to find value these days but Absolute is the exception.
Tucker S. from Absolute Auto Center, Inc. responded on 03/27/2025 10:20 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

Verified Customer
Glastonbury, CT
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Quick Regular Maintenance
Always professional, kind and courteous. Straight forward recommendations. Suggested service items, never not needed.
Tucker S. from Absolute Auto Center, Inc. responded on 03/26/2025 11:37 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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