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German Car Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,152 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores
4.3
ReScore Average
100
Net Promoter Score ®

Business Details

About

Alpharetta's Newest State of the Art Independent Repair Facility. We offer Exceptional Service to discerning German car owners in the North Metro area. Alpharetta's Newest State of the Art Independent Repair Facility. We offer Exceptional Service to discerning German car owners in the North Metro area.

Categories
Auto Repair, European Auto Repair
Contact
(770) 649-8700

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6070 Atlanta Highway Alpharetta, GA 30004
German Car Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,152 Reviews)

CT
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Chris T.
Alpharetta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2022
10
Sunroof leak
Excellent service from setting my appointment, greeting when I walked in to the job well done
Highly recommend

DB
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Dave B.
Atlanta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
10
Prompt, reliable, courteous and competent service for Porsche 911
Urgent electrical and power steering pump needs for my 997 Porsche Carrera required my call to Mark at GCR today. GCR fit me in this AM, my needs were promptly and courteously cared for, and I continue to be a completely satisfied customer. Excellent service, GCR ... over the top responsiveness and customer care. GCR is my only go-to shop for Porsche service. My thanks

PN
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Phil N.
Eatonton, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2021
10
Honest, fair pricing and professional.
My 2010 335i had engine light issues. A BMW dealer, {outside of Atlanta area}, diagnosed it and said it was a fuel injector, but I should probably replace all 6 for an estimated cost over $3500! A friend highly recommended GCR to me. It was 100+ miles away but well worth the trip! It turned out the problem was NOT a fuel injector issue, but a pressure pipe. Runs like a top again AND saved $$$$!. Chase called me with cost estimate and approval to proceed, then updated along the way and again when car was finished. Top notch repair, honest and fair priced. Two long time customers who were waiting for their cars said they would only take their cars to GCR, Now I can say the same.

BF
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Bob F.
Dalton, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020
A mechanic that understands a 928 S4!
When I pulled up, the place is beautiful, spotless, and well designed.  Everything you would want if it was your business.  Tim the service manager greeted me immediately and offered to help unload my car as I had it on a trailer.  I dropped it off on a Thursday at lunch time.  Friday I already received an email from Tim that Jerry had made some progress and I would hear back Monday.  Since it was a cold start issue I knew the car had to sit at least overnight....

Monday I got a call that all was fixed.  Previous mechanic had left a cylinder head temp switch plug apart (I may have got that wrong).  The hard shifting (second problem) was caused by a bad vacuum line to the transmission.  The place was quick, clean, honest, and fair.  Good work and technicians do not come cheap.  The facility and staff cost money too. 

I would highly recommend this shop, I just wish it was closer to me.
​​​​​​​
Bob
Recommended

LW
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Loyd W.
Dunkirk, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Stellar Service
I cannot say enough good things about Alan Kidson and his team.  They are competent, courteous and accommodating.  Prices are reasonable.  Alan went the extra mile by shepherding long distance vehicle transport.  You could not expect better service.  Keep up the good work!  
Recommended

EE
Ernie E.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020
verified customerVerified Customer
Category: Service
Spoke with Jan. She said the repairs were well done and the price was reasonable.
Recommended

JK
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JIM K.
Marietta, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2020
verified customerVerified Customer
Appointments
Appointments for such specialized cars is unusual. In most cases, it is “being it on in, we’ll get to it.”

Follow up, like this “How’d we do” is also unusual for such a car shop
Recommended

JS
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JOSH S.
Atlanta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2020
verified customerVerified Customer
Best German car repair shop in town!
I have two bmw e46s both ZHPs and will only take them to GCR! Everyone here is great at what they do!
Recommended

WM
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WAYLON M.
Cumming, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
verified customerVerified Customer
Always excellent
Awesome service, always fair and transparent, and have kept the ol girl running strong for 10 years now
Recommended

PD
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PATRICK D.
Alpharetta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
verified customerVerified Customer
Excellent Experience
The lobby is clean, the staff are polite and professional, and the prices were very reasonable. This is the place you want to take your German make for outstanding care.
Recommended

BD
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BRETT D.
Buford, GA
BMW 528e
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020
verified customerVerified Customer
A truly great BMW E28 refresh!
Relied on Michael S., who probably supervised the PDI on this exact 528e 33 years ago at Charles Evans BMW, and of course Alan K. for a comprehensive evaluation diagnostic of known and previously unknown wear and tear and consumables from which to prioritize a cost versus reward plan of attack. Remarkably, the GCR team was able to source decades old like new or new OEM parts for a comprehensive replacement and upgrade of numerous worn F/R suspension components, timing, water pump and cam seal renewal as well as preventative exhaust and fuel system component replacement and so much more. This is of course not done without a price tag attached but one worth every penny! The peace of mind of having German Car Repairs experts renew your daily driver to this level is an undeniably wise investment.
Recommended

RS
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RANDALL S.
Cumming, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020
verified customerVerified Customer
Exceptional Customer Service!
Best shop I have ever worked with hands down. They are honest and really do care about the customer and their vehicle.
Recommended

NM
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NORY M.
Alpharetta, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2020
verified customerVerified Customer
honesty and value
service suggested by the audi dealership is done cheaper than audi quotes and i'm told if i already had something done. i appreciate the fact that they could charge me for something i didn't need (because i don't know any better) and instead choose to tell me. location is great, the building is nice; no unnecessary frills that you end up paying for indirectly. i started going to audi when i bought my car but since i found GCR, this is where i go. i took it back to audi reluctantly because i kept getting emails about a recall but just took their suggestions and went back to GCR anyway. CONS: i wished they were open on the weekends
Recommended

RH
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RICK H.
Alpharetta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020
verified customerVerified Customer
Service, speed, knowledge, cleanliness
Consistently treated like a valued customer. They are always punctual and help educate me when a situation arises.
Highly recommend!
Recommended

DT
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DOUG T.
Alpharetta, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2020
verified customerVerified Customer
They Beat the Dealership
GCR is very efficient and cost effective, at least, compared to the dealership. My repair was 25% less than the dealership quoted, was done in one day and when promised.
Recommended
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