business image

Motorcity Auto Care

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(986 Reviews)
81
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
3.0
ReScore Average
81
Net Promoter Score ®

Business Details

Categories
Contact
(734) 283-3348

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2357 Dix Hwy Lincoln Park, MI 48195-1745
Motorcity Auto Care's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(986 Reviews)

AC
ANDREW C.
Allen Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Bad Ignition cylinder
They went the extra mile to earn my trust and gave a fair price.
Adam N. from Motorcity Auto Care responded on 02/15/2025 09:37 AM

We appreciate you taking the time to share your experience! It sounds like our team might have a little bit of superpower when it comes to earning trust and offering fair prices. We’re glad to know our efforts made a difference for you. If you ever need anything else, just give us a shout!


CS
CAMILLIE S.
Melvindale, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Fantastic service.
The service was awesome and the staff was very helpful and polite and friendly and patient with me, I would definitely recommend them to others and I will be using them again when I am in need.
Adam N. from Motorcity Auto Care responded on 02/10/2025 09:35 AM

It sounds like you had a fantastic experience with us! We're glad our team could provide you with the level of service that makes you want to come back for more. You must have been quite the charmer yourself to get such patience and friendliness in return. Recommendations from satisfied customers are truly the highest compliment. We look forward to being your trusty auto sidekick whenever you need us again. Safe travels until then!


DG
DAVE G.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Motorcity's amazing. Excellent service
Brought my 95’ wrangler in for a radiator leak and oil change. Radiator ended up being cracked so I gave the okay to do the repairs, within a few hours guy calls me back and says it all ready to go. Get up there and we’re talking about the jeep says he really likes it. I know it’s older but for the year it’s really clean. We went around the car inspecting it and everything looked good. Then I noticed my door handle was fixed as well. I had a couple door handles I’ve been meaning to put on but never got around to it. They were just siting on the passenger seat and the guy just put them on like nothing. We go over the price of the repairs which was already super reasonable guy ended up going back in and gave me another $50 off for being a good customer. I didn’t call these guys before I came in I just showed up with a broken car and these guys took care of business right away. If anyone needs anything from towing to auto repairs they got you covered and can get you back on the road in no time. I’ll definitely be doing more business with Motorcity auto care.
Adam N. from Motorcity Auto Care responded on 02/07/2025 09:36 AM

It sounds like your Wrangler received the royal treatment! We're pleased to hear that we could turn a cracked radiator into an opportunity for a little Jeep TLC. Who knew a casual chat about clean classics could lead to door handle magic? It’s great to know you found our pricing surprisingly reasonable—kind of like finding a spare fry at the bottom of the bag. We always aim to provide top-notch service, so we're happy to be your go-to for anything from towing to repairs. It looks like your Jeep is in good hands, and we look forward to rolling through more projects with you in the future.


KM
gravatar
Katie M.
Plymouth, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
10
Dead battery on the Detroit River
Their technician changed my car battery in 20 degree weather with a wind-chill of 11 on the Detroit River. It was dark & frigid out but he was quick and very nice about the whole thing. He really saved me a lot of time and potentially money! I really appreciate him and his hard work!
Adam N. from Motorcity Auto Care responded on 02/07/2025 09:36 AM

We’re glad to hear that your battery change went off without a hitch, even in the weather that could make a polar bear consider a winter retreat! Our technicians certainly have a knack for working under pressure—especially when that pressure is a frosty breeze. It sounds like he not only braved the elements but did so with a smile, which we like to believe is part of the job description. We appreciate your support, and hats off to you for finding a way to stay warm while we take care of the chilling details!


Verified Customer
Southgate, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Amazing service
They were very quick, easy to communicate with, they were very helpful and professional.
Adam N. from Motorcity Auto Care responded on 02/03/2025 09:35 AM

We appreciate your feedback! It's fantastic to hear that our team made the process quick and easy for you. Communication is key, and we're glad you found us helpful and professional. We always strive to keep the gears running smoothly, both in cars and with our customers! Looking forward to keeping your vehicle in top shape.


MP
MARK P.
Clinton Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Very pleased
Broke down on freeway. They got me in quickly in early morning hours. Fixed wheel bearings and in timely fashion. Very polite and they do not push you to do more. I will continue to be a customer. Thank you.
Adam N. from Motorcity Auto Care responded on 02/01/2025 09:36 AM

We appreciate you taking the time to share your experience with us. It sounds like your wheel bearings were in need of some TLC, and we’re glad we could provide it without making your wallet feel too much pressure. Being polite while getting the job done efficiently is part of our game plan! It’s always a pleasure to have loyal customers like you. We’re here for any future breakdowns, and hopefully, they’ll be less dramatic next time. Keep rolling safely out there!


LP
gravatar
Lori P.
Allen Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
10
New Battery
I needed a new battery in my Ford Escape. AAA was unable to replace it due to the location of the battery on the Escape. Motor City was quick, friendly and efficient. I was on my way in less than 40 minutes. I highly recommend, and will return for any new repairs that are needed on all of our cars.
Adam N. from Motorcity Auto Care responded on 01/31/2025 09:36 AM

It sounds like we were able to rescue you from a battery dilemma faster than a superhero with a wrench! We're glad to hear that our team hit the ground running and got your Ford Escape back on the road in no time. Efficiency is key, and we love that you found our quick, friendly service up to the task! Your recommendation means a lot to us. When the time comes for more car care, rest assured we've got your back on all your automotive adventures.


CS
gravatar
CHIELT S.
Allen Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Patient that comes with humbleness
Seek Eric or Adam they will be totally straight with you. Both in repairs and price keep in mind AAA will not just have anybody representing them. So here I can honestly say they are the best in Allen and Lincoln park.
I was out of town lucky for me they have a big parking lot. They understood my situation and work with me. I was able to pick my truck a week later. That is customer service at its best . That is professionalism in service .
Come here and see for yourself give them your business.

That is all.

Chief USN RET.
Adam N. from Motorcity Auto Care responded on 01/29/2025 09:36 AM

We appreciate you taking the time to share your experience with us. It's fantastic to hear that Eric and Adam made the process smooth and transparent, proving that honesty is truly the best policy—especially when it involves your vehicle! We're glad our spacious parking lot came in handy during your travels, and we're always here to accommodate our customers. It sounds like you had a VIP experience with our customer service, and who doesn't like being treated like royalty? Thank you for the encouragement to others; we hope they take your advice and pop in for a visit!


Verified Customer
Allen Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Battery Replacement
Cold weather drained the battery & they came out jumped the battery then replaced at their shop quickly allowing me to make it to work in a timely manner. Friendly atmosphere very efficient
Adam N. from Motorcity Auto Care responded on 01/29/2025 09:36 AM

We're glad to hear that our team was able to rescue you from the clutches of a cold-weather battery drama! Nothing like a quick jump start and a speedy replacement to keep the day on track. It's always our aim to provide a friendly and efficient atmosphere, just like your favorite coffee shop, minus the lattes. If you ever find yourself with another car conundrum, you know where to find us!


Verified Customer
Lincoln Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great service and great prices
Great customer service along with great pricing
Adam N. from Motorcity Auto Care responded on 01/26/2025 09:37 AM

It's fantastic to hear that you enjoyed our customer service and found our pricing to be great! We believe that getting your car serviced shouldn't feel like a trip to the dentist. If you're ever in need of assistance or just want to chat about your vehicle, don't hesitate to drop by. We're always here to help!


AA
ALEX A.
Westland, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Best people
Best people very friendly and they are know what they doing and affordable
Adam N. from Motorcity Auto Care responded on 01/22/2025 09:35 AM

It's fantastic to hear that you had such a positive experience with us! We're proud of our team and their expertise, and it sounds like they were able to provide you with both knowledge and a friendly atmosphere—like a comforting cup of coffee for your car. Affordable service is the cherry on top! We're here whenever you need us, ready to keep your vehicle running smoothly.


JG
JUAN G.
Lincoln Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Best shop ever
Really love this place the staff was awesome. They fix my car the same day and they gave me finance options same as cash as long as I pay it with in 90 days. My car runs like a brand new vehicle no more check engine light. They also brought it to my attention that my outer tie rod and my suspension had play in the ball joint I didn't know but now, it save safe to drive my vehicle thank you.
Adam N. from Motorcity Auto Care responded on 01/19/2025 09:36 AM

We’re glad to hear you had a great experience with us! It sounds like we got your car running smoother than a well-oiled machine. We're happy to provide flexible options and keep you informed about those surprise little gremlins like the tie rod and suspension. Safety first, after all! We appreciate your trust and look forward to keeping your ride in tip-top shape. Keep enjoying your newly revitalized vehicle!


MG
MICHAEL G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Quick professional service!
Quick professional service! Had a flat tire, got towed to them based on a AAA recommendation. Motorcity recommended that I replace all 4 tires. They removed, replaced, and had me on my way within a few hours. Very grateful to them for taking care of me. Highly recommend!
Adam N. from Motorcity Auto Care responded on 01/11/2025 09:37 AM

We appreciate the time you took to share your experience with us! We're happy to have gotten you back on the road quickly, especially when it comes to those flat tire emergencies. It sounds like you took our tire advice to heart—hopefully, you won’t be hugging the roadside anytime soon! Your recommendation means the world to us, and we look forward to helping others who might find themselves in a similar pinch. Happy driving!


BM
BELINDA M.
Melvindale, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Brake lights and blinkers
Got me in right away to fix my brake lights and blinkers, all fixed. Yay!! I found a new mechanic. Thank goodness. Next is my control arm on passenger side. Ugh!!
Adam N. from Motorcity Auto Care responded on 01/08/2025 09:34 AM

It’s always great to hear when someone finds their go-to mechanic. We're delighted to have gotten you in quickly and fixed your lights—no more mysterious hand signals while driving! As for that pesky control arm, we’re ready to tackle it. Just think of us as your automotive superheroes, one repair at a time.


ALEX
Lincoln Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Jeep Liberty ?
Tune up great price
Adam N. from Motorcity Auto Care responded on 01/08/2025 09:34 AM

We appreciate you taking the time to share your experience with us! It’s always satisfying to know our prices hit the right note for our customers. If your engine could talk, we bet it would sing our praises too! We're here to keep that tune flowing smoothly.

Service Coupons and Posts
🚗🔧 Thank you for the awesome review! We believe everyone deserves quality brakes without breaking the bank. Your ride deserves the best, and we're here to deliver! 🏆🛠️ #MotorcityAutoCare #BrakingNews
Learn More

We're revving up the appreciation for Chris and Timothy! 🚗💨 Thanks for recognizing their hard work! We’re always here to help, and we promise to keep the good vibes (and great service) rolling! 🙌 #MotorcityAutoCare #CustomerAppreciation
Learn More

🚗💨 We’re revved up by this amazing feedback! Our team prides itself on being the pit crew you can count on when things go sideways. Thanks for recognizing our efforts—we're always here to help! 🛠️👍 #MotorcityAutoCare #ServiceWithASmile
Learn More

Thanks for the awesome review! 🚗✨ We're thrilled to hear our speedy team and honest service made your day a little brighter. Remember, we're just a call away for your next adventure! #MotorcityAutoCare #RoadsideHeroes
Learn More

Thank you for the shout-out! ? We always aim to hit the sweet spot between quality service and fair prices. Your recommendation means the world to us! ?? Keep those engines running! #MotorcityAppreciation #AffordableCare
Learn More

Thanks for the awesome review! We're thrilled you lucked out with some extra savings and speedy service! ?? Your BMW will always feel at home here! Can't wait to see you again for your next pit stop! ?️ #MotorcityMagic #CustomerFirst
Learn More

We're thrilled to hear you enjoy our speedy and friendly service! ?✨ Your trust in Motorcity Auto Care for all your auto repairs means the world to us. We're here to keep your ride running smoothly! Thanks for choosing us! #AutoCare #CustomerLove
Learn More

We've got your back, just like your Suburban! ?? Thanks for trusting us with the easy fix! We promise to keep the wheels turning and the smiles coming! ? #MotorcityAutoCare #EasyFixExperts
Learn More

We're beyond grateful for your amazing review! ? Chris and Adam really know how to keep things running smoothly while multitasking like pros. ?✨ Come for the service, stay for the experience—no disappointments here! #MotorcityAutoCare #CustomerLove
Learn More

We love a speedy service! ?? Thanks for trusting Motorcity Auto Care to get you back on the road in no time. We promise to keep the wheels turning! ?️ #FastService #MotorcityAutoCare
Learn More

We're thrilled you had a great experience with our service and courtesy! At Motorcity Auto Care, we strive to keep both cars and smiles running smoothly! ?? Thanks for the kind words! #AutomotiveCare #HappyCustomers
Learn More


We love a good rescue mission! ?? From stalled to styled in just a few hours—thanks for trusting us with your ride! Our team is always ready to lend a hand and a smile. ?? #MotorcityAutoCare #CustomerServiceHeroes
Learn More

?✨ Thanks for the awesome feedback! We're thrilled our team could get you back on the road in no time—no time for a nap in the waiting room! ? Your satisfaction makes our day. See you for the next tune-up! #MotorcityAutoCare #FastAndFair
Learn More

Thank you for the fantastic shoutout! ? We're all about speedy service and happy faces here at Motorcity Auto Care. Just think of us as your friendly pit crew! ?? #FastAndFriendly #MotorcityAutoCare
Learn More

We're revved up to hear you're satisfied with our trustworthy service! ?? At Motorcity Auto Care, honesty is our only policy. Thanks for making us your go-to for all things auto! ?✨ #TrustworthyService #MotorcityAutoCare
Learn More

We love going the extra mile (or a few extra laps) for our customers! ?? Thank you for recognizing our efforts in navigating those tricky transmission troubles! We're here to help, insurance or not! ? #CustomerCare #MotorcityAutoCare
Learn More

We're blushing! ? Huge thanks for the kind words! Chris is our star mechanic, and we're thrilled you noticed! ?✨ Quality work and honest communication are our top priorities. Come back any time for more car magic! #MotorcityMagic #AutoCareExcellence
Learn More

Thank you for the kind words! ?? We aim to keep you moving with speed and dependability. After all, who wants to wait around when they could be hitting the road? Come back anytime for more quick fixes! #MotorcityAutoCare #FastAndReliable
Learn More

We're glad you rolled into Motorcity Auto Care! ?? Sometimes it takes a pit stop to get back on track. Thanks for trusting us to get to the root of the problem. We're always here to keep you cruising! ? #AutoCare #CustomerAppreciation
Learn More

?? We love hearing that our service is both honest and fast! We promise to keep your wheels turning while keeping it real. Thanks for the five-star love! ? #MotorcityAutoCare #ServiceWithA smile
Learn More

We’re revved up about your awesome feedback! ?? Thanks for the shoutout to Adam, Mike, and the whole crew. We're here to keep your ride as happy as you are! See you soon! ? #MotorcityAutoCare #CarLove
Learn More

We’re thrilled to hear that our team impressed you with their knowledge and respect! ?✨ Your recommendation means the world to us – we promise to keep the good vibes rolling. Thanks for choosing Motorcity Auto Care! #CustomerAppreciation #DrivenToServe
Learn More

A big shoutout to our amazing customers! ? We're thrilled to hear Adam and our techs are keeping your cars purring like kittens! ?? We believe in thorough care for every ride. Thanks for trusting us! #MotorcityAutoCare #CustomerLove
Learn More

We're revved up to hear that you highly recommend us! ?? At Motorcity Auto Care, we strive to be your go-to spot for all things automotive. Thank you for your support! ? #MotorcityMagic #AutoCareExcellence
Learn More

?? We love it when our customers feel safe on the road! Thanks for trusting us with your radiator and AC hose. We're happy you’re back in the driver's seat with top-notch materials! High 5 right back at ya! ? #MotorcityAutoCare #CarCareExperts
Learn More

We're thrilled to hear you enjoyed your experience with Mike and our team! ?✨ Quick service and a dash of entertainment—what more could you ask for? Thanks for trusting Motorcity Auto Care with your ride! #ServiceWithASmile #MotorcityMagic
Learn More


Thanks for the ⭐⭐⭐⭐⭐ review! We're delighted to hear about your positive experience at Motorcity Auto Care. Your kind words mean the world to us! ?? #CustomerSatisfaction #TopService
Learn More

Thanks for the high praise! Our team is always here to keep your wheels rolling smoothly. ?? #CustomerAppreciation #AutoCare
Learn More

Thanks for the support, Victor! We're thrilled to hear about your satisfaction with our service. Your recommendation means the world to us. ?✨ #CustomerSatisfaction #FiveStarService
Learn More

? We're thrilled to have been there for you, and we're grateful for your trust in us! Thank you for choosing Motorcity Auto Care, we look forward to keeping your vehicle in top shape! ? #CustomerSatisfaction #NewFavoriteMechanics
Learn More

Happy to hear your car is running smoothly now, Roger! ?? Thank you for the 5-star review! We're here to keep those wheels turning! #HappyCustomers #MotorcityAutoCare
Learn More

? Thanks for your trust in us! We’re honored to be your go-to for car care. ? We appreciate your support! #CustomerAppreciation #MotorcityAutoCare
Learn More

? What a heartwarming review, Kimberly! We're so grateful for your kind words and are thrilled to have Nate on our team. We take pride in our honest and caring service. Thank you for choosing Motorcity Auto Care! #HonestService #CustomerAppreciation
Learn More

Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Tracy! We're thrilled to hear about your positive experience at Motorcity Auto Care. Our team is always here to provide top-notch customer service. We appreciate your support! #CustomerSatisfaction #HappyCustomers ?
Learn More

? We're thrilled to hear about your positive experience with us at Motorcity Auto Care! We're pleased to have provided professional and fair service with a personal touch. Thank you for your kind words! ?? #CustomerSatisfaction #MotorcityAutoCare
Learn More

Thanks for the kind words! ? We're thrilled to hear about your positive experience at Motorcity Auto Care. We look forward to seeing you and your cars again! #CustomerSatisfaction #AutoCare
Learn More

Thanks for the 5-star review, John! We're thrilled to have saved your A$$ and provided same-day service. ?? #HappyCustomer #MotorcityAutoCare
Learn More

We're revving our engines with gratitude for your kind ⭐️⭐️⭐️⭐️⭐️ review! We're delighted to know you appreciated our service and customer care. Keep cruising with us! ?? #CustomerSatisfaction #MotorcityAutoCare
Learn More

? Thank you for your glowing review! We're thrilled to have provided you with top-notch service. Your kind words mean the world to us. We can't wait to see you and your wife's car again! #CustomerAppreciation #TopNotchService
Learn More

Lisa, we're thrilled we could help get you back on the road! ?? Thanks for trusting us with your truck and for the kind words. We're here for you and your friends for any auto needs. #CustomerAppreciation #MotorcityAutoCare
Learn More

Thanks for the awesome review! ? We're glad you appreciated our prompt service. Let us know if there's anything else we can do for you! #TopNotchService #HappyCustomers
Learn More

Hey there, Buster! ? Thanks for the 5-star review! We're thrilled you're pleased with our service and punctuality. We appreciate your support! #HappyCustomer #MotorcityAutoCare
Learn More

Thanks for the love, Vicki! ? We believe in honesty and efficiency - no unnecessary upselling here! Plus, we're all about empowering everyone who walks through our doors. #CustomerSatisfaction #MotorcityAutoCare
Learn More

Thanks for the 5-star review, Tony! ? We're delighted to hear that you'll be back and spreading the word about Motorcity Auto Care. We appreciate your support! #CustomerSatisfaction #AutoCare
Learn More


? Thank you for the 5-star review! We're glad we could "fix" the squirrel situation and provide skillful, polite, and reasonably priced service for your wife's car. Your satisfaction means the world to us! #CustomerSatisfaction #AutoCare ?
Learn More

We're revving our engines with joy! ?⚙️ Thanks for the shout-out! We're thrilled to keep your ride running smoothly. See you on the road! #CustomerSatisfaction #MotorcityAutoCare
Learn More

? Thanks for the terrific review! We're thrilled you had a fantastic experience with Mr. Adams and our team. We appreciate your support! ?? #MotorcityAutoCare #FiveStarReview
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.