2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(729 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.9
  • Features
  • Poor
    Fair
    Good
    Excellent
    9.3
  • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9.2
  • Fun
  • Poor
    Fair
    Good
    Excellent
    9.5
  • Reliability
  • Poor
    Fair
    Good
    Excellent
    9.2
  • Performance
  • Poor
    Fair
    Good
    Excellent
    9.2
  • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.6
  • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.3
  • Interior
  • Poor
    Fair
    Good
    Excellent
    9.4
  • Styling
  • Poor
    Fair
    Good
    Excellent
    9.7

Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(729 Reviews)

JD
gravatar
John D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
Verified Review

Saved my life!

I had an accident and totaled my Santa Cruz. I hit a patch of ice in the middle of nowhere Alaska, slid into the snow bank at 40+ miles an hour, rolled the truck 2-3 times and ended up at the bottom of a deep gully, upside-down. Thanks to the safety features, air bags and design of the frame, I walked away with literally just a scratch.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

RK
gravatar
Richard K.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
Verified Review

Very practical vehicle

We use the Santa Cruz as our everyday vehicle for all our activities and it is our go to vehicle for long distance trips. Excellent ride and drive characteristics with a wide range of safety features that makes us more comfortable and secure. The cargo space is adequate for hauling golf clubs or yard work needs. The tonneau cover keeps things dry and secure.
    Value
  • 10
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 8
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 9
  • Styling
  • 10

MB
gravatar
Mary B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/26/2025
Verified Review

"Little Blue" is a fun runaround car

We bought this car for errands around town. It is reliable. It is easy to park. It is fun to drive. It's handy to put things that are dirty in the truck bed (plants and gardening items). There is virtually no room in the back seat. It is used to hold groceries. Very basic features. The Hyundai dealership is the worst. I have been tempted to sell this car just because the dealership is so poor. The reason I would not recommend this car to a friend is because of the poor dealership service.
    Value
  • 5
  • Build Quality
  • 5
  • Reliability
  • 8
  • Exterior
  • 8
  • Interior
  • 6
  • Features
  • 6
  • Fun
  • 8
  • Performance
  • 5
  • Comfort
  • 5
  • Styling
  • 8

RG
gravatar
Rose G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/25/2025
Verified Review

Sporty truck

I love this truck! It’s fun to drive because it’s more like a sports car & has a lot of speed when needed. Draws a lot of attention because of the sporty & slick body style. Having a small truck is very convenient for shopping
    Value
  • 9
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 7
  • Features
  • 7
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 4
  • Styling
  • 10

SS
gravatar
Steve S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
Verified Review

Love my Little truck

I Absolutely love my little truck. It has been the best choice I made. It gets great gas mileage and drives nice. The price is great for all the upgraded features. I bought the model just below the limited.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

AD
gravatar
Adam D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
Verified Review

Free for life myhundai app needed

I love the ride, mpg, styling! Hands down the best vehicle I’ve ever purchased. The safety features on the sel Awd is all I need. Hyundai hit the mark designing the Santa Cruz. My dog and I take it everywhere. Mountains, lakes, beach, camping- no problem at all. Can’t say enough about the SC. Get compliments wherever I go. Great vehicle. MyHyundai for life app needed though. Would make it all worth the while.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

GB
gravatar
Grayme B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/21/2025
Verified Review

Santa Cruz as a 2nd vehicle.

Nice looking pickup, has very good towing capability (5,000#s) but with limited box space partially reduced because of the included metal roll-up cover. Many convenience features both inside and in the box. Comfortable to drive, up to date dash features but with the 2.4 Turbo the gas mileage is low.
    Value
  • 7
  • Build Quality
  • 10
  • Reliability
  • 9
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 10
Hyundai Motor America responded on 04/21/2025 12:55 PM

Thank you for sharing your impressions of your Hyundai vehicle. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer's preferences. ^cc


CE
gravatar
Christina E.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
Verified Review

Best vehicle ever

I LOVE THIS TRUCK SO MUCH!! Perfect ride. I can’t wait to buy another one next time. It has been my favorite Hyundai of all 5. It is so cute. I’ve used the truck bed a lot. The liner with all the tie-downs is really nice. Love the “trunk” in the bed.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

EJ
gravatar
Eric J.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2025
Verified Review

Great driving experience!

Dives and handles like a car but works as a truck. Very stylish and comfortable. Negative points are no dials for climate control or audio so can be a distraction at times. Issue with the audio cutting out be can be fixed by a quick disconnect from battery and a slow response from the turbo engine af times.
    Value
  • 8
  • Build Quality
  • 9
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 8
  • Features
  • 9
  • Fun
  • 9
  • Performance
  • 8
  • Comfort
  • 9
  • Styling
  • 9

CM
gravatar
CHRISTOPHER M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
Verified Review

Not sure of the question

Disappointing in the leather seating material it stretches too much disappointing in the dealerships trying to fix the radio the radio has gone out three times on trips very annoying the paint chips and peels extremely easy
    Value
  • 7
  • Build Quality
  • 6
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 10
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 6
  • Styling
  • 9

MR
gravatar
Mari R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/18/2025
Verified Review

Santa Cruz 2023

It’s a fun vehicle for me . Definitely do your research on it for me No ac in back, no phone plugs in back . The noise that it makes when you crack 1 window , I guess that’s the air balance . There’s no shield to keep sunroof noise , down . Can’t pull out in front of anyone or
    Value
  • 8
  • Build Quality
  • 6
  • Reliability
  • 8
  • Exterior
  • 9
  • Interior
  • 7
  • Features
  • 6
  • Fun
  • 8
  • Performance
  • 4
  • Comfort
  • 7
  • Styling
  • 9
Hyundai Motor America responded on 04/19/2025 10:15 AM

Hello Mari, thank you for sharing your impressions of your new Hyundai. We continuously collect feedback from our valued owners as we develop new models and trims to best match our consumer's preferences. ^cc


NC
gravatar
Nathan C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2025
Verified Review

Great car. Issues,,, are the seats are very uncomfortable. Very stiff.

Seats are very uncomfortable. Hard bottoms. Long driving is uncomfortable. AWD is lacking which i thing has to do with the double clutch transmission. Not a good choice transmission for and kind off road adventure. Afraid to take it off more then a dirt road. Which defeats the point of having it. It is great in the snow though.
    Value
  • 6
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 8
  • Interior
  • 9
  • Features
  • 8
  • Fun
  • 8
  • Performance
  • 9
  • Comfort
  • 2
  • Styling
  • 10

MQ
gravatar
Michael Q.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
Verified Review

Great vehicle... I loved it.

I didn't want or need a big truck. The Santa Cruz fit the bill. I loved this truck. Great technology features. It was an eye catching ride. It was rugged for little dirt roads here in Central Florida, but also quick and nimble enough for highways and interstates. Was very comfortable for around town driving, and long trips. I really loved this truck, with its sparkling black paint. But after 2 years, I sold it. If I ever need a small body truck again, I just might splurge and get the Premium version (I owned the Activity model)
    Value
  • 3
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

CC
gravatar
Charles C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/18/2025
Verified Review

Love the everything about the Santa Cruz, except engine is not good.

I have had my truck for two years now and though I love it, it has been in the shop 3 times since buying. The first time was a boot on the axel took three days to fix, second time the engine had a catastrophic failure and it was in the shop for almost 6 months. The last time it was a gas cap issue and that caused an error code, it was in an out in a day. The engine still has some drag.
    Value
  • 6
  • Build Quality
  • 6
  • Reliability
  • 3
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 4
  • Comfort
  • 10
  • Styling
  • 10
Hyundai Motor America responded on 04/18/2025 01:36 PM

Hello Charles, we would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc


NS
gravatar
Neal S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/18/2025
Verified Review

Bad transmissions, and demon possessed electroincs.

Well designed and useful vehicle. I love everything about it except for the bad transmission, and the electronics. I can not unlock the doors unless the truck is in the mood to open, then it will not recognize the key and will not allow me to start it again, until it is in the mood to go. My dealer replaced my 1st bad transmission with another re-built bad one, and it does not work either. They say it is normal......
    Value
  • 7
  • Build Quality
  • 9
  • Reliability
  • 1
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 8
  • Styling
  • 10
Hyundai Motor America responded on 04/18/2025 11:25 AM

Hello Neal, allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc


AI
gravatar
Alexander I.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
Verified Review

the utility of a truck but the comfort of a car

my wife and i wanted both a truck to haul stuff but didn't want to sacrifice the ride of a car. The Santa Cruz gives us both. We are very outdoors people, so we haul bikes, kayaks, skis with ease, yet the truck drives and feels like a car.
    Value
  • 7
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 8
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

DH
gravatar
DEAN H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
Verified Review

Fun to drive, handles well; receive . of compliments on the vehicle.

Rides well, smooth and quiet. I enjoy riding in the vehicle . it handles well and is fun. The vehicle has a good amount of pick up on the highway and enjoy the driver assistance features offered. Great vehicle.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

JF
gravatar
John F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/14/2025
Verified Review

Life-threatening danger

My 2023 Santa Cruz has gone into limp mode twice while I was driving it, once on the highway, losing power and enabling me to go no faster than 25 mph. The dealer hasn't been able to find the problem and corporate engineers have been consulted. Instead of providing me a replacement, Hyundai wants to put a data tracker in it so that when it happens again, they'll have data that might show what's wrong. Of course, there's also a decent chance they'll have data of the crash I get into when it happens again.
    Value
  • 1
  • Build Quality
  • 1
  • Reliability
  • 1
  • Exterior
  • 6
  • Interior
  • 7
  • Features
  • 7
  • Fun
  • 4
  • Performance
  • 1
  • Comfort
  • 6
  • Styling
  • 6
Hyundai Motor America responded on 04/14/2025 08:48 AM

Safety is our top priority; we would like to contact you to discuss your concerns further. Thank you. ^cc


SB
gravatar
Sean B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
Verified Review

Cruz

Excellent truck but dealership was not that great. Had to take in three times for a leak in the sunroof. The service in it was subpar and the sunroof should have been fixed on the same day. I had to take back on a day that was rainy and the floor board and glove box had water in them.
    Value
  • 10
  • Build Quality
  • 9
  • Reliability
  • 9
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

HH
gravatar
Henry H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/12/2025
Verified Review

Transmission problem, it delay to engage into gear

My Santa Cruz has a terrible delay when is shift into drive or reverse. It takes few secundas to lounge . I accererate and it feels like it doesn't rngage any gears. Sevetal times I almos hiy the cor behind ot infront ofe depending if Ok am up hill ot down hill. I took my car to rhe dealer and they said it needed a transmission Update but it didn't fix it. These issue may cause a accident so please I would like these issue to get fixed please. I like my Santa Ctuz so please please help me fix it
    Value
  • 10
  • Build Quality
  • 7
  • Reliability
  • 7
  • Exterior
  • 10
  • Interior
  • 9
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 7
  • Comfort
  • 10
  • Styling
  • 10
Hyundai Motor America responded on 04/14/2025 03:22 PM

Hello Henry, thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc


Displaying 20 Reviews

Businesses Near You


  • Hyundai Dealer
  • Used Car Dealer
  • Auto Maintenance
Towne Hyundai Orchard Park
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4058 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(56 ReScores)

  • Hyundai Dealer
  • Genesis Dealer
  • Auto Maintenance
Lee Johnson Hyundai of Everett
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(195 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(45 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Duncan Hyundai
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1628 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(55 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Tim Moran Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4360 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(112 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Lee Johnson Hyundai of Everett
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4491 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(172 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
High Desert Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1674 Reviews)
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(44 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Jim Click Hyundai of Green Valley
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1405 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(113 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Hamilton Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(244 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(10 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Don Wood Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(667 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(24 ReScores)

  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
Fitzgerald Hyundai
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6031 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(266 ReScores)